
Pet Sitting On-Site
Professional attention from your local pet obsessed
Service Description
Our on-site pet sitting is structured by pet size, ensuring a comfortable and personalized experience for each pup. Your pet will enjoy all the comforts of home in a cage-free environment, complete with designated areas for play, naps, and treats. Whether your pup loves to socialize or prefers a quiet space, we provide a safe and enriching setting tailored to their needs. Pricing & Scheduling: ◾ Base price: $55 per day. You will be charged for your stay at the end of your pet's visit. ◾ Start time windows: Arrivals must be within the first 10 minutes of the scheduled time to allow a smooth introduction before the next family's appointment. ◾ Drop-off and pick-up: To ensure we can accommodate your pet’s stay, please schedule your pick-up appointment separately after booking drop-off. You will receive a link to schedule your pick-up time upon completing your drop-off reservation. Special Booking Guidelines: ◾ Sunday services must be scheduled via phone or message. ◾ Holiday bookings: Start time windows are unavailable on holidays, so reservations must be made for the day before or after. ◾ New & returning clients: If you’re a new client or haven’t booked in over six months, you’ll need to schedule a new evaluation visit before services can be confirmed.
Cancellation Policy
Scheduling ◾ High-demand days (Saturdays and select Fridays) require a booking interval of 6 weeks or less between grooming services. Pricing Policy The listed price for each service reflects the minimum charge for that service. Please note that additional charges may apply based on the following factors: ◾ Length of the appointment required to complete the service ◾ Time between regular scheduled grooming appointments ◾ Your pet's breed, size, and weight differs from what is scheduled ◾ Use of specialty products or additional services requested during the appointment Final costs will be determined at the time of service to ensure that your pet's individual needs are met with the highest level of care. Card on File You will be required to keep a card on file when booking. Your card will NOT be charged when booking services unless specified for a service. This card will be charged a disclosed fee in the event that you do not meet our cancellation policy guidelines. Cancellation Policy & Late Fees We understand that life happens and plans can change unexpectedly. However, to respect our staff's time and scheduling, we ask for your cooperation with the following policies: ◾ Appointment changes: Please reschedule using our booking platform or cancel at least 48 hours in advance by replying to our confirmation text or calling the spa. Cancellations or no-shows within 48 hours will incur a fee of 75% of the booked service cost. Cancellation and no-show fees will be charged to the card on file. ◾ Late pick-up fees: A fee of $1 per minute applies after the scheduled pick-up or service completion time, capped at $25 (25 minutes). After 25 minutes, daycare or overnight fees will be applied. ◾ After closing delays: We allow a maximum delay of 10 minutes after closing at the provider's discretion, charged at $5 per minute. Beyond 10 minutes, the overnight fee of $55 per night applies, and pick-up will be the next business day. ◾ Overnight cancellations: Adjust or cancel overnight stays at least 7 days in advance to avoid a cancellation fee of 50% of the total stay cost. Thank you for understanding and helping us ensure smooth and fair operations!
Contact Details
931 Manchester Dr, Cary, NC 27511, USA
+19199172434
amanda@mosapetsparesort.com