POSITIONS AVAILABLE
BATHER
As a Bather, you play a hands-on role in improving the look, feel, and overall well-being of our furry guests. This position involves frequent direct interaction with pets and their people, so strong communication, observation skills, and attention to detail are essential. Opportunities for growth are available. A Day in the Life of a Bather • Bathe each scheduled pet to our quality standards • Answer phones and assist with daily operational tasks • Observe pets closely and use good judgment to alert groomers or owners of any concerns or abnormalities • Provide every guest with an exceptional experience from start to finish • Treat all pets with kindness, patience, and respect • Speak confidently and authentically about our products and services • Educate pet parents on the benefits of our holistic approach to pet care • Maintain a clean and safe work environment, including floors, kennels, yards, walls, and bowls • Positively interact with pet parents in person, by phone, text, and email What We’re Looking For We will teach you a lot, but we’re looking for someone who already brings the following: • Must be 18 years or older • At least 6 months of pet bathing or pet care experience preferred • Genuine passion for pet care and animal well-being • Willingness to learn about our products and services • Ability to work a flexible schedule, including evenings and some weekends • Strong time management and multitasking skills • Reliable, dependable, and detail-oriented • Ability to clean and stock work areas as needed Physical Requirements • Work both indoors and outdoors • Spend most of the day standing, walking, bending, and kneeling • Lift 50+ pounds safely • Comfortably handle small and large dogs with varying behaviors • Work around pet hair and dander • Communicate clearly and professionally via email, text, and phone • Interact with clients in a friendly, upbeat manner Position Details Job Type: Part-time Pay: $11.00+ per hour, plus tips Additional Perks: Continued education opportunities
PLAYTIME & BOARDING CARE ASSISTANT
As a Playtime & Boarding Pet Care Assistant, you play a vital role in creating a safe, enriching, and loving environment for our guests. This position involves frequent hands-on interaction with pets, so strong communication skills, attention to detail, and a calm, caring presence are essential. Opportunities for growth are available. A Day in the Life • Assist with bathing, nail trimming, filing, and other services as directed by the groomer • Monitor pets closely and use good judgment to alert groomers of any concerns or abnormalities • Feed, clean, monitor, and care for pets throughout the day • Supervise playtime and support overnight boarding routines • Provide every pet with kindness, patience, and respect • Deliver an exceptional experience for both pets and their people • Speak confidently and authentically about products and services • Educate pet parents on the benefits of our holistic approach to pet care • Maintain a clean and organized salon environment, including floors, kennels, dog yards, walls, and bowls • Positively interact with pet parents in person, by phone, text, and email What We’re Looking For We will train and support you, but we’re looking for someone who brings the following: • Must be 18 years or older • At least 6 months of pet bathing or pet care experience preferred • Genuine passion for animal care and well-being • Willingness to learn about our products and services • Ability to work a flexible schedule, including evenings, weekends, and some holidays • Strong time management and multitasking skills • Reliable, detail-oriented, and team-focused • Ability to clean and stock work areas as needed Physical Requirements • Work both indoors and outdoors • Spend most of the day standing, walking, bending, and kneeling • Lift 50+ pounds safely • Comfortably handle small and large dogs with varying behaviors • Work around pet hair and dander • Communicate clearly and professionally via email and text • Interact with clients in a friendly, upbeat manner
GROOMER
We believe grooming is about more than appearance. It plays a critical role in a pet’s health, comfort, and the human animal bond. Our groomers take pride not only in their technical skills, but also in compassion, communication, and delivering a truly elevated experience for both pets and their people. As a family owned and operated business, we are deeply committed to relationship based care. With continued growth, this is an ideal time to become invested in a company that values quality, education, and work life balance. The Ideal Candidate • Minimum of 4 years professional grooming experience • Skilled in grooming a wide variety of breeds and sizes using appropriate tools and techniques • Passionate about pet care, safety, and overall well being • Comfortable working one on one with pets while following breed standards and client preferences • Strong communication skills with the ability to document services clearly and accurately • Dependable, detail oriented, and aligned with our company policies and procedures Job Responsibilities • Perform full grooming services including bathing, brushing, clipping, and scissor work • Provide nail trims, anal gland expression, teeth brushing, and proper restraint when needed • Inspect pets for skin, coat, or health concerns and communicate findings appropriately • Deliver exceptional customer service with training in reception and appointment scheduling • Work collaboratively with the team and assist with daily salon operations as needed • Maintain a clean and organized grooming area, including sweeping, mopping, and trash removal • Bring a positive attitude that supports our fun, family focused yet professional culture Why Join Mosa Pet Spa & Resort • Pay based on experience with hourly base plus commission per appointment • W-2 commission position available • Continued education incentives • Closed on all major holidays to support healthy work life balance • Lunch Fridays • Retail and service discounts • Supportive team environment that values growth and respect
RETAIL
Mosa Pet Spa & Resort is seeking an experienced Retail Team Member to support our retail store and grooming facility in downtown Cary. We are looking for someone who is interested in growing with us long term and becoming a valued part of our team. This role is often the first and last point of contact for our clients, so professionalism, warmth, and strong communication skills are essential. What You’ll Do • Answer phones and assist clients with questions and scheduling • Schedule grooming and care appointments • Greet customers and provide a welcoming in store experience • Check clients in and out efficiently and accurately • Maintain a clean and organized front of house, including laundry duties • Collect and manage pet vaccine records • Speak confidently about retail products and services • Handle customer concerns with calm, thoughtful problem solving What We’re Looking For • Genuine love for animals • Strong work ethic and reliability • Honest, dependable, and professional • Comfortable working in a fast paced, team oriented environment • Outgoing personality with a positive attitude • Excellent verbal and written communication skills • Availability to work weekends Why Work With Us • Competitive hourly pay • Flexible scheduling with full time and part time options • Fun, supportive work environment • Employee discounts on personal pet services and retail products
MUST LOVE DOGS
EMPOWER GROWTH CLASS INTEREST
