Grooming Intro for Puppies
Setting the stage for stress-free grooming.
Service Description
This Puppy Introduction appointment is designed for puppies aged 10 weeks to 5 months, offering them the best start in their grooming journey. The goal is to make your puppy feel at ease with grooming processes while helping them build positive associations with the experience. During this session, your pup will be introduced to essential grooming procedures like bathing, brushing, drying, nail trimming, ear cleaning, and gentle sanitary trims. We'll focus on their face, feet, tail, and undercarriage, depending on your puppy’s comfort level. This session is ideal for first-time groomers and provides a great foundation for future grooming appointments. ❗ Please note that full grooming services are not included in this introductory appointment. Pricing starts at an affordable rate and will be adjusted based on the size and age of your puppy. This is the perfect service for pups under 5 months, helping them grow comfortable with grooming for years to come!
Cancellation Policy
Scheduling ◾ High-demand days (Saturdays and select Fridays) require a booking interval of 6 weeks or less between grooming services. Pricing Policy The listed price for each service reflects the minimum charge for that service. Please note that additional charges may apply based on the following factors: ◾ Length of the appointment required to complete the service ◾ Time between regular scheduled grooming appointments ◾ Your pet's breed, size, and weight differs from what is scheduled ◾ Use of specialty products or additional services requested during the appointment Final costs will be determined at the time of service to ensure that your pet's individual needs are met with the highest level of care. Card on File You will be required to keep a card on file when booking. Your card will NOT be charged when booking services unless specified for a service. This card will be charged a disclosed fee in the event that you do not meet our cancellation policy guidelines. Cancellation Policy & Late Fees We understand that life happens and plans can change unexpectedly. However, to respect our staff's time and scheduling, we ask for your cooperation with the following policies: ◾ Appointment changes: Please reschedule using our booking platform or cancel at least 48 hours in advance by replying to our confirmation text or calling the spa. Cancellations or no-shows within 48 hours will incur a fee of 75% of the booked service cost. Cancellation and no-show fees will be charged to the card on file. ◾ Late pick-up fees: A fee of $1 per minute applies after the scheduled pick-up or service completion time, capped at $25 (25 minutes). After 25 minutes, daycare or overnight fees will be applied. ◾ After closing delays: We allow a maximum delay of 10 minutes after closing at the provider's discretion, charged at $5 per minute. Beyond 10 minutes, the overnight fee of $55 per night applies, and pick-up will be the next business day. ◾ Overnight cancellations: Adjust or cancel overnight stays at least 7 days in advance to avoid a cancellation fee of 50% of the total stay cost. Thank you for understanding and helping us ensure smooth and fair operations!
Contact Details
213 Waldo Street, Cary, NC, USA
+19199172434