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Grooming for Cats: Introductory

A gentle introduction to the grooming experience for cats.

15 min
15 US dollars
Mosa Pet Spa & Boutique

Service Description

This short, stress-free session is perfect for introducing your cat to the grooming process in a safe and positive way. Designed for first-time cats, nervous pets, or those needing a gradual approach, our goal is to familiarize your feline with the grooming table, groomer, and salon environment—without performing any actual grooming during the visit. Important details: ◾ Young felines welcome: Cats as young as 12 weeks old can start building positive salon habits early on. ◾ Stay close by: We kindly request that you remain in the lobby during the appointment. Late arrivals may result in additional fees. ◾ Safety first: All cats must arrive in a secure carrier. For your pet's and our staff's safety, we cannot proceed with the session otherwise. ◾ Multiple visits: Some cats may need several introductory sessions before progressing to full grooming. ◾ Bring treats: We encourage owners to supply their cat's favorite treats to make the experience more enjoyable. During this session, our experienced team will assess your cat's behavior and provide recommendations tailored to their needs. This is an essential first step in creating a positive grooming journey for your pet.


Cancellation Policy

Scheduling ◾ High-demand days (Saturdays and select Fridays) require a booking interval of 6 weeks or less between grooming services. Pricing Policy The listed price for each service reflects the minimum charge for that service. Please note that additional charges may apply based on the following factors: ◾ Length of the appointment required to complete the service ◾ Time between regular scheduled grooming appointments ◾ Your pet's breed, size, and weight differs from what is scheduled ◾ Use of specialty products or additional services requested during the appointment Final costs will be determined at the time of service to ensure that your pet's individual needs are met with the highest level of care. Card on File You will be required to keep a card on file when booking. Your card will NOT be charged when booking services unless specified for a service. This card will be charged a disclosed fee in the event that you do not meet our cancellation policy guidelines. Cancellation Policy & Late Fees We understand that life happens and plans can change unexpectedly. However, to respect our staff's time and scheduling, we ask for your cooperation with the following policies: ◾ Appointment changes: Please reschedule using our booking platform or cancel at least 48 hours in advance by replying to our confirmation text or calling the spa. Cancellations or no-shows within 48 hours will incur a fee of 75% of the booked service cost. Cancellation and no-show fees will be charged to the card on file. ◾ Late pick-up fees: A fee of $1 per minute applies after the scheduled pick-up or service completion time, capped at $25 (25 minutes). After 25 minutes, daycare or overnight fees will be applied. ◾ After closing delays: We allow a maximum delay of 10 minutes after closing at the provider's discretion, charged at $5 per minute. Beyond 10 minutes, the overnight fee of $55 per night applies, and pick-up will be the next business day. ◾ Overnight cancellations: Adjust or cancel overnight stays at least 7 days in advance to avoid a cancellation fee of 50% of the total stay cost. Thank you for understanding and helping us ensure smooth and fair operations!


Contact Details

  • 213 Waldo Street, Cary, NC, USA

    +19199172434

    amanda@mosapetsparesort.com


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